managed services

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Helpdesk...

Reduce your IT costs (no, really) utilizing our 24/7 Help Desk. For a very low monthly cost, you are guaranteed second-tier tech support that actually knows your business. With the proactive services included, our tech already knows what apps and services are running on your computer so you don't have to 'run through the book' like you do on most service calls.

In fact, you will probably hear the tech say.."I see that you are calling becase ..... happened" since our system will show them exactly what is going on with your system. Not only do they know your individual computer, they will know your office environment. You won't have to spend the first 10 minutes explaining your netowrk setup or operating system. If our tech cannot resolve the question, an onsite tech will be dispatched to your location as soon as you want them to be there.

  • 24/7 Tier 2 Support
  • Techs who know your system already
  • North American technicians!
  • Reduced IT Costs

We can also send technicians onsite to add computers, printers, servers etc. We are a full service provider.

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Key Strategies

  • 1

    24/7 support

    Tier 2 support techs available 24/7/365.
  • 2

    We know your system

    because we already monitor and manage your system, our tech knows your environment
  • 3

    North American Spport

    You won't have waste time trying to understand our techs or them misunderstanding you
  • 4

    Onsite available

    If your problem cannot be resolved remotely, we are ready to go onsite

Book an Onsite Demo

Contact us for an onsite analysis using our software to show you where your network's strengths and weaknesses are.

Instead of wondering why the computers on your network are slow, we will show you EXACTLY why they are and if any of them need to be replaced, and why!

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Check out our sample reports

This example exective Summary shows a small portion of the reporting possibilities available from our managed services. Much more specific information is behind the aggregated information presented.

Sample Report